Privacy Policy

Effective Date: 25 July 2025

At Libazo, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, share, and protect your data when you visit or make a purchase from our website (www.libazo.in) or use our services.

1. Information We Collect

We collect different types of information to help serve you better:

• Personal Information: Your name, email address, phone number, shipping and billing addresses when you place an order or sign up.

• Payment Information: We process payments via secure third-party payment gateways (e.g., Razorpay, Paytm). We do not store your credit/debit card details.

• Device Information: IP address, browser type, device ID, time zone, and cookies that help us understand how users browse and interact with our site.

• Order and Shopping Behavior: Details of products you view, cart activity, wishlist, etc.

2. How We Use Your Information

We use the information collected to:

• Process your orders and deliver products

• Provide customer support and order status updates

• Improve our website, marketing strategies, and customer experience

• Send promotional messages and product updates (you can opt-out anytime)

• Detect and prevent fraudulent or suspicious activity

3. Sharing of Information

We do not sell your personal information to third parties. However, we may share limited data with:

• Delivery partners for shipping your orders

• Payment processors to complete transactions

• Analytics and marketing platforms (like Google Analytics or Facebook Pixel) for performance tracking

4. Cookies and Tracking Technologies

We use cookies to:

• Remember your login or cart items

• Show personalized offers

• Analyze site usage
  You can control cookie preferences in your browser settings.

5. Data Security

We implement strong security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access or correct your personal data

• Request deletion of your data

• Opt out of marketing communications
  To exercise these rights, contact us at [email protected].